Bored all the parameter ergonomics, oddly enough, is the key when choosing a. telephone headsets. If you take the headset to their employees that they would be uncomfortable to wear during the day - your hope for the growth of productivity is bound to 100%. Spend 8 hours a day in an uncomfortable headset is dangerous to health.
The most unpleasant thing that is impossible to assess the ergonomics of the headset, wearing it for five minutes. Only after spending 5-6 hours you can understand, would not she say, too much pressure on your ears. And if so, the work in such a headset will be unbearable. Most of the inexpensive, especially computer headsets, it is. Therefore, they can be used in the best houses, clothing for no more than an hour or two.
The second point affects the ergonomics - it is possible to adjust the headband. The heads of all employees are different, and what a great opportunity for adjustments to allow the headset speaker, the better. Alas, the only full-scale tests in 2-3 months will allow you to see if it will get loose headband too fast. And will do to keep the headset on your head after a period of.
If you do not have time to do all these tests, you have to immediately discard from consideration of the entire consumer goods cheaper garniturnoy. Need - professional headsets. Those who use today. call-centers. Headsets with perfectly calibrated ergonomics. Designed for use with 24 /7 ( 24 hours, seven days a week). Yes, they are quite expensive. But they sure will help, not hinder the work of your employees.
It should be noted that a good professional headsets produce only a few manufacturers. In the Russian call-centers is justified solutions are used globally recognized American manufacturer. Plantronics.
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